Forward Deployed Engineer

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Cartesia

About Cartesia

Our mission is to build the next generation of AI: ubiquitous, interactive intelligence that runs wherever you are. Today, not even the best models can continuously process and reason over a year-long stream of audio, video and text—1B text tokens, 10B audio tokens and 1T video tokens—let alone do this on-device.

We're pioneering the model architectures that will make this possible. Our founding team met as PhDs at the Stanford AI Lab, where we invented State Space Models or SSMs, a new primitive for training efficient, large-scale foundation models. Our team combines deep expertise in model innovation and systems engineering paired with a design-minded product engineering team to build and ship cutting edge models and experiences.

We're funded by leading investors at Index Ventures and Lightspeed Venture Partners, along with Factory, Conviction, A Star, General Catalyst, SV Angel, Databricks and others. We're fortunate to have the support of many amazing advisors, and 90+ angels across many industries, including the world's foremost experts in AI.


The Role: Forward Deployed Engineer

We're hiring a Forward Deployed Engineer to be the technical bridge between our cutting-edge AI technology and our customers. In this role, you'll:

  • Lead technical qualification calls with prospects and customers, helping them understand how our technology can solve their specific challenges
  • Own the technical relationship with key customers, becoming their dedicated technical expert and trusted advisor
  • Drive customer success by providing responsive, thoughtful technical support that helps customers maximize the value of our API
  • Create custom demos and proof-of-concept implementations that showcase powerful solutions to customer problems
  • Gather rich customer feedback and synthesize it into actionable insights for our product and engineering teams
  • Identify patterns in customer needs and develop reusable solutions that accelerate implementation
  • Help strengthen our self-serve experience by improving documentation, creating tutorials, and building sample applications

This role is perfect for someone who loves being at the intersection of advanced technology and practical customer applications – you'll be the expert who helps customers unlock the full potential of our groundbreaking AI.


What We're Looking For

  • Strong technical background with excellent software engineering skills and the ability to understand complex systems
  • Exceptional communication abilities with a talent for making complex concepts accessible and compelling
  • Customer-obsessed mindset and genuine enthusiasm for helping others succeed with technology
  • Experience conducting technical qualification calls and providing responsive technical support
  • Ability to quickly grasp customer use cases and architect appropriate solutions using our API
  • Talent for building convincing demonstrations that showcase the value of complex technology
  • Skill in gathering,

Location

    HQ - San Francisco, CA

Job type

  • Fulltime

Role

Engineering

Keywords

  • Engineering
  • Full-time
  • Edge AI