Senior Product Manager

Essential Functions

Requirement Gathering and Documentation

• Write clear and detailed product requirements and specifications
• Create user stories, acceptance criteria, and use cases for the development team

Cross-Functional Collaboration

• Work closely with engineering, design, marketing, sales, and customer support teams to ensure cohesive product development and delivery
• Act as the main point of contact between the product team and other departments

Product Development Oversight

• Oversee the product development process, ensuring it stays on track and meets deadlines
• Address any issues or obstacles that arise during development

User Experience and Design

• Collaborate with UX/UI designers to ensure the product is user-friendly and provides a positive user experience
• Participate in usability testing and incorporate feedback into the product design

Customer Feedback and Support

• Engage with customers to gather feedback and address any issues or concerns
• Work with customer support teams to ensure customer satisfaction and resolve product-related problems

Continuous Improvement and Innovation

• Stay updated with industry trends, emerging technologies, and best practices
• Continuously seek ways to improve the product and introduce innovative features

Data Driven Approach

• Ability to complete in-depth data analysis to identify ROI
• Proficient in tracking Key Performance Indicators (KPIs)
• Ensures that products and features are profitable and align with strategic objectives
• Experience with reporting, data warehousing, and generative AI is highly desirable

Examples of Other Experience

• Demonstrated critical thinking and effective problem-solving skills
• Professional internal skills, including patience, discretion, and confidentiality
• Excellent organization and time management skills
• Project management experience is desirable; experience with JIRA, Confluence
• Detail-oriented and demonstrated accuracy
• Excellent writing skills preferred

Qualifications

• 5+ years of work experience in Product Management
• Strong data analysis and math background
• Proven ability to create roadmaps and deliver products that generate high ROIs
• Someone who up-levels the team and company, not just fills a gap
• Excellent writing and storytelling skills
• Experience working with executive leadership and cross-functional teams
• Thrives in a fast-paced environment, a high-energy go-getter
• Strong project management skills
• Previous experience in Series D funding level companies or higher

Education

• Bachelor’s degree required
• MBA is preferred

Compensation Package Includes

• Salary: $153,000 to $178,000 USD
• Company equity
• Company-paid health care, dental, and vision coverage for you and most of your dependents
• Generous PTO and sick leave
• 401(K) with generous company match
• Disability, life insurance, and ancillary benefits
• And much more

San Diego Pay Range

$153,000 — $178,000 USD